Privacy policy

Carbon&Clarity (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

Information We Collect

Personal Information: Name, email address, phone number, shipping and billing address, and payment details (processed securely via Stripe).

Order Information: Products purchased, order history, and transaction details.

Browsing Information: IP address, browser type, device information, pages visited, and cookies.

How We Use Your Information

To process and fulfil your orders, including production, shipping, and payment processing.

To communicate with you regarding order updates, production status, and customer support.

To improve our website, products, and services based on your feedback and usage patterns.

To comply with legal obligations and prevent fraudulent transactions.

Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your data with trusted service providers (such as Stripe for payment processing and courier partners for delivery) solely to fulfil your orders.

Data Security

We implement industry-standard security measures, including SSL encryption, to protect your personal data. However, no method of electronic transmission or storage is 100% secure.

Cookies

Our website uses cookies to enhance your browsing experience and analyse website traffic. You can manage cookie preferences through your browser settings.

Your Rights

You have the right to access, update, or request deletion of your personal information at any time by contacting us at hello@carbonclarity.co.

Contact

For privacy-related queries, please email us at hello@carbonclarity.co.